The Kermit Blog | Understanding Physician Preference

Why Accurate PO Automation Matters More Than Speed

Written by Kailin Miner | Jul 29, 2025 8:34:26 PM

There’s a growing buzz in the healthcare supply chain world around “touchless” purchase order (PO) automation. The appeal is obvious: faster processing, less manual effort, fewer touches. But in the world of bill-only implants—where pricing, compliance, and clinical nuance are anything but straightforward—speed without accuracy can be costly.

At Kermit, we believe the future of automation isn’t just about moving faster. It’s about moving smarter.

The Problem with Touchless PO Claims
Some vendors claim their automation pushes 50% of bills directly to your ERP without intervention. But when that automation bypasses proper validation—skipping over negotiated pricing, expired contracts, or procedural context—it leads to the automation of cases with: 

  • Correct item master number but off contract
  • Off-contract pricing
  • Wasted items billed at full price
  • Incorrect CAP codes or line-item extensions

This kind of automation creates more cleanup than it prevents.

Kermit’s Approach: Validate Before You Automate
Kermit takes a fundamentally different approach. Our platform doesn’t rely solely on your item master or a basic 3-way match. Our system validates every bill sheet before a PO is ever issued.

That means:

  • No more back-end reconciliations
  • Full visibility into pricing issues before they reach AP
  • Clean, accurate data flowing into your ERP
  • Reduced manual work for your internal teams

Automation That Works for You, Not Against You
Kermit’s automation is built to think before it touches, helping hospitals avoid downstream headaches—and reclaim the time and resources they were promised in the first place.

Final Thoughts
In healthcare, accuracy isn’t optional. Every dollar, every device, and every clinical decision depends on data you can trust. So before choosing a “touchless” solution, ask yourself: Would you rather have fast errors, or validated accuracy?

At Kermit, we don’t just automate. We advocate—for your data, your dollars, and your patients.